Privacy & Cookie Policy 

My Bambino is the trading name of My Bambino Limited. This privacy policy will explain how our organization uses the personal data we collect from you when you use our website.

 

For the purpose of UK data protection laws, the data controller is My Bambino Limited of 33 James Copse Road, Waterlooville, Hampshire, PO8 9RG, UK.

 

Topics:

  • What data do we collect?

  • How do we collect your data?

  • How will we use your data?

  • How do we store your data?

  • Marketing

  • What are your data protection rights?

  • What are cookies?

  • What types of cookies do we use?

  • Privacy policies of other websites

  • Changes to our privacy policy

  • How to contact us

  • How to contact the appropriate authorities

 

What data do we collect?

My Bambino collects the following data:

  • Personal identification information (Name, email address, phone number, etc.)

 

How do we collect your data?

You directly provide My Bambino with most of the data we collect. We collect data and process data when you:

  • placing orders for products via our website,

  • creating an account on our website,

  • participating in discussion boards or other social media functions on our website,

  • entering a competition, promotion or survey organised by us, or otherwise providing us with feedback

  • subscribing to our publications, or otherwise requesting marketing material to be sent to you

  • corresponding with us by phone, email, letters or otherwise.

 

We may obtain personal information via automated technology when you interact with our website by using cookies, server logs and other similar technologies.

 

We may also collect personal information about you from third parties or publicly available sources, such as:

  • analytics providers (such as Google),

  • credit reference and fraud prevention agencies,

  • providers of technical, payment and delivery services,

  • Companies House, LinkedIn and the electoral register.

 

How will we use your data?

My Bambino will only use your data when you have provided consent in order to:

  • Process your order, manage your account.

  • Email you with special offers on other products and services we think you might like.

 

If you agree, My Bambino may share your data with carefully selected partner companies so that they may offer you their products and services.

 

When My Bambino processes your order, it may send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent purchases.

 

How do we store your data?

All information you provide to us is stored on our secure servers in the United Kingdom, or within the EU.

 

We will take all steps reasonably necessary to ensure that your data is treated securely, including a formal review of the security provisions of 3rd party Data Controllers we use, including taking the following safeguards:

 

  • Network security –  We deploy security and monitoring tools that restrict access and alert us to any unauthorised behaviour on our network and systems.

  • Data Transfers –  All data transfers are carried out using multi-layered security measures to ensure data integrity and privacy.

  • Firewalls and encryption – We apply industry-standard firewall protection and use up to date, not compromised, encryption technology.

  • Auditing and Testing – We carry out regular penetration testing and employ ethical hackers to ensure our infrastructure is secure and any intrusion would be quickly detected.

  • PCI DSS standards – We comply with the Payment Card Industry Data Security Standards in relation to debit/credit card payments made on our website.

  • Secure lockable desks and cupboards – Desks and cupboards are kept locked when not in use if they hold confidential information of any kind.

  • Methods of disposal – Paper documents are disposed of by shredding in a manner that ensures confidentiality.

  • Access and control – We maintain strictly controlled access to systems and data based on the authorised roles of staff.

  • Training – We ensure our employees are trained in the importance of data security.

  • Overseas transfers – Whenever we transfer your personal information outside the United Kingdom, we ensure a similar degree of protection is afforded to it by ensuring that we apply appropriate safeguards (either by transferring data only to recipients in the European Union, to recipients in countries approved by the European Commission, to recipients that are party to the EU-US Privacy Shield, or by using specific contracts approved by the European Commission).

 

If you are concerned about the levels of data security in any of those countries, please let us know and we will endeavour to advise what steps will be taken to protect your data when stored overseas.

 

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal information, we cannot guarantee the security of your data transmitted to our website; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

 

We have put in place procedures to deal with any suspected data security breach and will notify you and any applicable regulator of a suspected breach where we are legally required to do so.

 

Marketing

My Bambino would like to send you information about products and services of ours that we think are relevant to you based on the information we hold on you.

 

If you have agreed to receive marketing, you may always opt out at a later date.

 

You have the right at any time to stop My Bambino from contacting you for marketing purposes or giving your data to other members of the My Bambino Group.

 

You can ask us to stop sending you marketing communications at any time by:

  • using the unsubscribe link in our emails.

  • contacting our customer services team by:

  • writing to the address at the top of this policy,

  • emailing us at hello@mybambino.co.uk 

 

What are your data protection rights?

My Bambino would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

 

  • The right to access - You have the right to request My Bambino for copies of your personal data. We may charge you a small fee for this service.

  • The right to rectification – You have the right to request that My Bambino correct any information you believe is inaccurate. You also have the right to request My Bambino to complete information you believe is incomplete.

  • The right to erasure — You have the right to request that My Bambino erase your personal data, under certain conditions.

  • The right to restrict processing – You have the right to request that My Bambino restrict the processing of your personal data, under certain conditions.

  • The right to object to processing – You have the right to object to My Bambino’s processing  of your personal data, under certain conditions.

  • The right to data portability – You have the right to request that My Bambino transfer the data that we have collected to another organisation, or directly to you, under certain conditions.

 

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please email hello@mybambino.co.uk or write to us at Data Officer, My Bambino Ltd, 33 James Copse Road, Waterlooville, Hampshire, PO8 9RG, UK

 

What are cookies?

Cookies are text files placed on your computer to collect standard Internet log information and visitor behaviour information. When you visit our websites, we may collect information from you automatically through cookies or similar technology.

 

For further information, visit aIIaboutcookies.org 

 

 

What types of cookies do we use?

There are a number of different types of cookies, however, our website uses:

  • Strictly necessary cookies which are required for the operation of our website. These include, for example, cookies that enable you to log into secure areas of our website, use a shopping cart or make use of billing services.

  • Analytical cookies to allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to identify issues with our site and improve the way our website works.

  • Targeting cookies to make our website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.

 

You block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our website

 

We currently have an “implied consent” policy in place. This means that we’ll assume by your continued use of our website that you are happy for us to use the cookies listed above unless you take certain steps to opt out of using the same. You have the ability to accept or decline cookies by modifying the settings in your browser.

 

The majority of browsers will allow the user to alter the settings used for cookies. The help menu on your browser will have further details. You may also notice that some cookies that are not related to My Bambino, and are in fact third party cookies. As we are unable to control these cookies, we would encourage you to look at the third-party’s website for more information about their cookies. Further information on how to change your browser settings can also be found by visiting aboutcookies.org.

 

To opt out of being tracked by Google Analytics across all websites visit tools.google.com/dlpage/gaoptout

 

Privacy policies of other websites

The My Bambino website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

 

Changes to our privacy policy

My Bambino keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 01 August 2019.

 

How to contact us

If you have any questions about My Bambino’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

 

Email us at: hello@mybambino.co.uk

 

How to contact the appropriate authority

Should you wish to report a complaint or if you feel that My Bambino has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office by visiting https://ico.org.uk/make-a-complaint/

 
PAYMENT METHODS

- Credit / Debit Cards
- PAYPAL